Cash Lux Holding Sdn. Bhd. - Privacy Policy
Effective Date: 2025

This Privacy Policy describes how Cash Lux Holding Sdn. Bhd. (“PajakMas”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. What Personal Data We Collect
We may collect personal data from you when you:

Register, buy, sell, or pawn items
Use our website or digital services
Contact us via email, phone, or in-store
Participate in promotions or surveys

This includes:

Name, NRIC/passport number
Phone number, address, and email
Payment and transaction records
Device/browser data (IP address, cookies)

2. Purpose of Collecting Personal Data
We collect your data for:

Providing services and managing your transactions
Customer support and dispute resolution
Legal or regulatory compliance
Sending marketing and promotional offers (with consent)

3. Disclosure of Personal Data
Your data may be disclosed to:

Service providers (payment, IT, logistics)
To comply with legal and regulatory obligations.
Government or regulatory bodies (if required)
Companies within our corporate group

We take steps to ensure third parties handle your data safely and lawfully.

4. Data Protection Measures
We protect your data using:

Firewalls and secure servers
Internal data access control
Regular training and staff confidentiality agreements

5. Retention of Personal Data
Your personal data is kept only for as long as necessary for business or legal purposes and will be securely deleted when no longer required.

6. Your Rights Under Malaysian PDPA
You have the right to:

Access and correct your personal data
Withdraw consent for marketing
Submit written requests regarding your personal data

Requests must be made in writing to:
Email: customerservice@cashlux.com.my

7. Cookies & Tracking
We may use cookies to understand your preferences and optimize website functionality. You can choose to disable cookies in your browser settings.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us
Cash Lux Holding Sdn. Bhd.
Address: 39, Jalan Titiwangsa 2, Taman Tampoi Indah, 81200 Johor Bahru, Johor Darul Ta'zim, Malaysia
Email: customerservice@cashlux.com.my